FAQs

GENERAL QUESTION

How are the wall frames packed and delivered?

Our wall frames are packed in high-quality, thick cardboard and bubble-wrapped and packed in thick corrugated cardboards.

Q: How can I personalize photo booth strips?

A: You can upload your own photos and add text to customize photo booth strips with special captions or dates.

Q: Can I upload my own design for badges?

A: Absolutely! We offer the option to upload your design or photo  for customization.

Q: Can I return my order if I do not like it?

If there is an issue with your order, please don’t hesitate to contact us and include a photograph that highlights the problem, Since each product is custom-made for you, we are unable to accept returns for reasons unrelated to quality. For instance, we cannot offer refunds or replacements if you change your mind about your order or prefer a different product. However, if there is an issue with your order, please contact us, and we will address it accordingly.

Q: Are your coffee mugs dishwasher safe?

A: Yes, our coffee mugs are dishwasher safe for your convenience.

Q: Can I upload my own design for the mouse pad?

A: Absolutely! You have the option to upload your design or photo and add text for customization of mouse pads.

Q: Can I upload my own design for luggage tags

A: Currently, we offer the option to customize luggage bag tags by uploading your contact details for printing.

Q: What materials are used for your wall art?

A: Our wall art is printed on high-quality canvas or paper, depending on your preference.

Q: Are your fridge magnets durable?

A: Yes, our fridge magnets are made with sturdy materials to withstand daily use.

Q: Can I customize the design of the calendar?

A: Absolutely! You can personalize your calendar with photos, and 3 special dates.

Q: What types of memories gifts do you offer?

A: We currently offer customized calendars, photo booth strips, and mini photo memoroids in the gifts and memories category.

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