Shipping policy
Shipping Policy
Processing Time:
Once your order is placed, please allow 1-3 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods:
We offer standard and expedited shipping options to suit your needs. Standard shipping typically takes 5-7 business days for delivery, while expedited shipping delivers within 2-3 business days.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs at checkout before completing your purchase.
Undelivered Orders:
If an order is not delivered due to wrong address, unavailability, or refusal, it will be returned to us. Shipping charges (forward + return) are non-refundable. For returned orders, you can choose to reship by paying the shipping fee again, or get a refund of the product cost after deducting the shipping charges.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Holiday Shipping:
During holidays or peak seasons, shipping times may be longer than usual due to high order volumes and carrier delays. We appreciate your patience during these times.